Items marked SALE cannot be returned.
Unfurl will happily accept returns/exchanges under ‘Change of Mind’ circumstances provided the item is;
~ In its original purchase condition
~ The item has not been worn or washed, altered, soiled or tampered with in any way
~ The item is accompanied by the original purchase receipt/invoice.
~ Returned to Unfurl within 14 days of the original purchase date.
~ Is full priced merchandise only.
~ Earrings cannot be returned due to hygienic reasons in line with Australian Consumer Law
***Unfurl does NOT offer exchanges or returns on item(s) purchased outside Australia.
***Unfortunatley Unfurl cannot offer exchanges across brands eg we cannot offer exchanges on clothing for accessories and vice versa.
HOW DO I RETURN AN ITEM?
For in-store purchases:
We happily accept exchanges for all in-store purchases provided the conditions above are met. Unfortunately, we cannot offer refunds or credit notes.
If you purchased in-store and have left Broome and need to return an item by post, please follow the exchange instructions below.
For on-line purchases only:
If an exchange is requested, include your exchange wishes on the original invoice. Please also include a self-addressed PRE-PAID express satchel for your exchanged items.
If a return is requested, you will receive a full refund via your original purchase method to the value of the returned item, minus shipping costs.
Please return your item to:
PO Box 244
BROOME WA 6725
HANDY HINT: Reuse the original postal satchel and readdress to Unfurl to save on any unnecessary waste. Just add postage.
Unfurl is not responsible for the loss or delay of packages being returned and suggest using a shipping service that provides a tracking number.